Terms of service

Terms and Conditions

Escapus

Last updated: March 2026

These Terms and Conditions (“Terms”) govern the use of the Escapus mobile application (the “App”) and related services operated by Escapus (“we”, “our”, or “us”).

By downloading or using the App, you agree to these Terms.


1. Description of the Service

Escapus provides self-guided outdoor escape game experiences that allow users to explore real-world locations while solving puzzles and completing interactive challenges using a mobile device.

Gameplay takes place in public environments such as streets, parks, and city landmarks.

Users participate at their own discretion and responsibility.


2. Eligibility

You must be at least 13 years old to use the App.

Users under the age of 18 should participate under the supervision of a parent or guardian.


3. Safety and Personal Responsibility

Outdoor escape games require participants to move through real-world environments.

By using the App, you agree to:

  • remain aware of your surroundings at all times

  • follow local laws and safety regulations

  • avoid dangerous areas or restricted locations

  • respect public and private property

  • avoid interacting with traffic while looking at your phone

Escapus is not responsible for accidents, injuries, or damages that may occur during participation.

Players are responsible for making safe decisions while navigating the game.


4. Gameplay Rules

Players must follow the intended gameplay mechanics and instructions provided within the App.

Users may not:

  • exploit bugs or technical issues to bypass puzzles

  • attempt to manipulate the system to gain unfair advantage

  • interfere with the experience of other players

  • attempt to access restricted parts of the system

Escapus reserves the right to suspend or terminate access if misuse is detected.


5. Tickets and Access Codes

Access to certain missions may require a valid ticket or activation code.

Tickets may be purchased through authorized platforms or partners.

Each ticket or activation code:

  • may be limited to a specific mission

  • may be limited to a specific number of players or sessions

  • may have an expiration date

Tickets are generally non-transferable and non-refundable unless otherwise specified.


6. Technical Requirements

Use of the App requires:

  • a compatible smartphone device

  • sufficient battery power

  • internet connectivity during gameplay

Escapus is not responsible for interruptions caused by:

  • device malfunction

  • low battery

  • network connectivity issues

  • GPS inaccuracies


7. Third-Party Services

Certain features of the App may rely on external services and technologies.

These services may include cloud infrastructure, mapping tools, or secure web pages displayed inside the App.

Escapus is not responsible for service interruptions caused by third-party systems.


8. Intellectual Property

All content within the App, including but not limited to:

  • game designs

  • puzzles

  • missions

  • graphics

  • logos

  • software

  • trademark

is the property of Escapus or its licensors and is protected by applicable intellectual property laws.

Users may not reproduce, distribute, or modify any part of the App without permission.


9. Limitation of Liability

To the maximum extent permitted by law, Escapus shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • use of the App

  • participation in outdoor missions

  • reliance on game information or navigation

  • technical failures or interruptions

Participation in the game is voluntary and at the user’s own risk.


10. Changes to the Service

Escapus may modify, suspend, or discontinue parts of the App or specific missions at any time without prior notice.

We may also update the App to improve features, security, or gameplay experience.


11. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted with a revised “Last updated” date.

Continued use of the App after changes indicates acceptance of the updated Terms.


12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction of the republic of Lebanon


13. Contact Information

For questions regarding these Terms, please contact:

support@escapus.com