Privacy policy

Escapus

Last updated: March 2026

Escapus (“we”, “our”, or “us”) operates the Escapus mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect information when you use the App.

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Location Information

The App may request access to your device location while you are playing a mission. Location data is used solely to verify that players are near specific checkpoints required to progress through the game.

Location data is only used while the App is active and is not used for tracking users outside gameplay.

Camera Access

The App may request access to your device camera in order to:

Scan QR codes required to unlock game elements
Enable optional augmented reality (AR) features used during missions

The camera is used only when these features are actively used within the App.

Gameplay Data

During gameplay, the App may temporarily store information such as:

mission progress
puzzle answers
checkpoint completion
session identifiers or ticket codes

This information is used only to manage the gameplay experience and ensure missions function correctly.

Device Information

Basic technical information may be processed automatically, including:

device type
operating system version
app version
anonymous usage data

This information helps us maintain the stability and performance of the App.

2. How We Use Information

We use collected information to:

operate and maintain the game platform
verify player proximity to mission checkpoints
enable mission features such as QR scanning and AR interactions
allow players to pause and resume missions
improve the performance and stability of the App
diagnose technical issues

We do not use personal information for advertising or marketing purposes within the App.

3. Data Storage and Security

Game data and application data may be securely stored using cloud services such as Google Firebase.

These services provide industry-standard security measures designed to protect stored information from unauthorized access.

We take reasonable technical and organizational measures to protect the information processed by the App.

4. Third-Party Services

The App may use trusted third-party services to operate core features, including:

Google Firebase for data storage and backend services
secure web pages displayed within the App for support or purchases

These services may process limited technical information required for the App to function.

We do not sell or share user data with third parties for advertising purposes.

5. Data Retention

Gameplay information may be stored temporarily to allow players to continue missions and to maintain system functionality.

Data may be retained only as long as necessary for operational and technical purposes.

6. Children's Privacy

The App is not specifically directed toward children under the age of 13.

If we become aware that personal information from a child under 13 has been collected unintentionally, we will take reasonable steps to delete that information.

Parents or guardians who believe that a child has provided personal information may contact us using the information below.